Data deletion instructions

You can ask Intellogi Technologies to delete the personal data we hold about you at any time. This includes the WhatsApp conversation records described in our privacy policy, which come from Intellogi’s WhatsApp Business number and our Meta app “intellogi-wassap-assistant”.

How to request deletion

1. Email nihal@intellogi.com with the subject line “Data deletion request”.
2. Include the WhatsApp phone number you used to message us, with the country code, and your name.
3. If you want only some data deleted, for example one conversation, tell us which.

What happens next

• We confirm we have received your request within 5 working days.
• We may ask you to confirm the request from the same WhatsApp number, so that we delete the right person’s data.
• We delete your messages, media, contact details and any summaries derived from them from our systems within one month, and email you when it is done.
• If the law requires us to keep any record, for example an invoice, we tell you what we kept and why.

Removing our app from your Facebook account

If you ever connected a Facebook or Meta account to our app, you can also remove it yourself. In Facebook, open Settings & privacy, then Settings, then Apps and websites. Find “intellogi-wassap-assistant” and choose Remove. You can then email us as above to delete any data we already received.

Data held by Meta

Deleting data from Intellogi’s systems does not delete messages on your own phone or data that WhatsApp and Meta hold under their own policies. To manage that, use the settings in WhatsApp or see the WhatsApp privacy policy.